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explore my oracle support using firefox 3.6

升级到FF3.6的朋友肯定发现了现在使用火狐浏览器访问my oracle support 时许多页面打开为空白页，譬如这篇介绍FF3.6与目前oracle support site兼容性的文章：

Firefox 3.6 Not Officially Supported by My Oracle Support

Although much of the functionality of My Oracle Support is accessible via Firefox 3.6, please be aware that Firefox 3.6 is not officially supported by My Oracle Support at this time. Please review the My Oracle Support FAQ (Knowledge Document #747252.5) for details on the current browser requirements for accessing My Oracle Support.

We are aware of a current issue when viewing Knowledge documents using Firefox 3.6. Using Firefox 3.6, when clicking on a link for a Knowledge document the document appears blank.  The workaround is to instead open the documents in a new tab or new window.

We are working on a fix for this issue and hope to have this resolved in the near future. We apologize for any inconvenience.

FF升级到3.6的时间已经超过一个月了；oracle support 之前曾发表将解决该兼容问题的声明，原本以为这只是一个小case,因该在数周内彻底解决。但目前又发布了暂时不官方支持的声明(大部分文档可以通过在新窗口内打开方式阅读)。

看起来大型网站的建设维护确实不是Oracle的特长，apex或者说htmldb又真的适合超大型web site吗？

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2 responses to “explore my oracle support using firefox 3.6”

  1. maclean Avatar
    maclean

    Mozilla Firefox Prompts To Install The J2SE Plugin When Trying To Access Oracle Applications Forms
    Applies to:
    Oracle Applications Technology Stack – Version: 11.5.10 to 12.1
    This problem can occur on any platform.
    Symptoms

    When trying to access Forms using Mozilla Firefox, it gives the following message:
    In order to access this application, you must install the J2SE Plugin version 1.5.0_13. To install this plugin,
    click here to download the oaj2se.exe executable. Once the download is complete, double-click the oaj2se.exe file
    to install the plugin. You will be prompted to restart your browser when the installation is complete.
    Cause
    The J2SE Plugin dll cannot be found in the Mozilla Firefox’s plugins directory.
    Solution

    The fix is based on what J2SE Plugin is being requested by Oracle E-Business Suite. In this example, it is looking for J2SE Plugin version 1.5.0_13.

    To enable Mozilla Firefox to use the J2SE Plugin version 1.5.0_13, do the following:

    1. Copy ‘\bin\NPJPI150_13.dll to ‘\plugins’

    2. Restart Mozilla Firefox
    Note: If Oracle E-Business Suite is prompting for a different version of J2SE Plugin, you need a different npjpi.dll to copy to your Firefox install folder.

    Reply
  2. maclean Avatar
    maclean

    Is Firefox 3.6 Certified With Oracle E-Business Suite?
    Applies to:
    Oracle Applications Technology Stack – Version: 11.5.10.2 to 12.1.2 – Release: 11.5 to 12.1
    Information in this document applies to any platform.
    Goal
    Is Firefox 3.6 Certified With Oracle E-Business Suite?
    Solution
    Firefox 3.6 is now certified with the E-Business Suite.

    If you’ve already applied all of the prerequisites required for Firefox 3.5, you’ll be happy to learn that no additional E-Business Suite patches are needed for Firefox 3.6 compatibility. The same baseline of patches for Firefox 3.5 allow for a painless upgrade to Firefox 3.6.

    Firefox 3.6 requires “next generation Java”

    Firefox 3.6 is only supported with ‘next generation Java’ plug-in versions JRE 1.6.0_10 (6u10) or higher. The ‘Enable the next-generation Java plug-in’ option within the ‘Java Control Panel’ may still be switched off if required.

    Trying to launch Forms-based products with earlier JRE versions (JRE 1.6.0_07 or earlier or JRE 1.5.x) will prompt the user to download and install the latest available plug-in version through the Firefox ‘Plugin Finder Service’. Forms will not launch until a ‘next generation Java’ plug-in version is installed on the desktop client.

    Prerequisites for Oracle E-Business Suite Release 11i

    * Oracle Applications 11.5.10 plus Maintenance Pack 11.5.10.CU2 or later
    * Oracle Developer6i patchset 18 (6.0.8.27.x) or later (Note 125767.1)
    * Oracle Applications Technology 11i.ATG_PF.H Rollup 6 (RUP 6, patch 5903765) or later
    * Oracle Applications Framework (OAF) Patch 7651759
    * Oracle Applications Technology Patch 7567782 which removes the use of the jpi-parameter and switches Firefox to a non-static versioning model

    Prerequisites for Oracle E-Business Suite Release 12.0

    * Oracle E-Business Suite Release 12.0.x
    * Oracle Applications Technology R12.ATG_PF.A.delta.6 (patch 7237006) or later
    * Oracle Applications Framework (OAF) Patch 7602616
    * Oracle Applications Technology Patch 7567840, which removes the use of the jpi-parameter and switches Firefox to a non-static versioning model

    Prerequisites for Oracle E-Business Suite Release 12.1.1

    * No additional prerequisites are required

    Certified Desktop Operating Systems for Firefox 3.5

    * Microsoft Windows 7
    * Microsoft Windows Vista Service Pack 1 and 2
    * Microsoft Windows XP Service Pack 2 and 3
    References
    NOTE:285218.1 – Recommended Browsers for Oracle E-Business Suite 11i
    NOTE:290807.1 – Deploying Sun JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite 11i
    NOTE:389422.1 – Recommended Browsers for Oracle E-Business Suite Release 12
    NOTE:393931.1 – Deploying Sun JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite Release 12

    Reply

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