Hello DUL , Can I have the contact name and details of someone with Oracle DUL expertise? A customer, AS Brazil , has a corrupt DB of 800GB I have spoken in broad lines regarding what the DUL service is and they would like to proceed. Questions that have arisen: 1) How must the remote connection be set up? 2) How is the costing formulated and what can they expect? 3) Time frame?   Answer: Pls check this: http://www.parnassusdata.com/en/emergency-services